"Because technology often presents a barrier to consumers, Nology has developed a setup wizard for our clients to enable easy configuration. Distributor and agent, Nology, does the warehousing of the products and delivers direct to MWeb's clients. The Billion routers were subject to extensive testing before they were selected. "We also wanted a partner that would deal with the hardware technology and delivery to our clients' premises, leaving us to focus on our core service offering - connectivity." "We wanted solutions that not only met the functional requirements of our different market segments, but were reliable, easy to use and install, and cost-effective. "Hardware (the modem) is an essential part in ensuring our ASDL offering is competitive," says Julie-Anne Doyle, head of products at MWeb. A modem needs to be purchased by the client to send and receive data signal. MWeb then utilises the data channel to bring high-speed, always-on Internet to its customers. The signal is split into two channels, one for voice communications and the other for a high-speed data connection. "The Billion range of modems has provided us with the reliability and ease of installation we need to ensure that we meet our consumer and SME customers' service requirements."īroadband ADSL makes use of an existing telephone line. "Our ADSL offering plays a particularly important role in our broadband strategy and we pride ourselves on the use of leading-edge technology, a broad range of tailored options, as well as expert customer service," says Kur. MWeb's focus is on the consumer and small business market. Take-up is being driven by a drop in price, a shift in the way people live and work using digital communication mediums, and a growing understanding of broadband technology," says Bernard Kur, MWeb Business. Online communication is simply the way things are done today and users want permanent, hassle-free Internet access 24/7. "Broadband is the one of the biggest opportunities for ISPs at the moment. The devices assist to deliver reliable, fast Internet access to consumers and business users at a competitive price. To meet the demands of its growing customer base, MWeb has selected Billion's standard, wireless and VOIP ADSL modems from distributor and agent Nology. Adoption of broadband services has taken off dramatically over the last six to 12 months, driving competitiveness among Internet service providers.
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